Terms of Service

Who we are

The Site is operated by Draycott Elders Corporation, a Delaware corporation doing business as Garden (“Garden,” “we,” “us,” or “our”). Our mailing address is 1302 Wilderness Dr, Austin, TX 78746. Garden is building a home sensor system designed to give families peace of mind that an aging parent is okay. The product and services described on the Site are not yet available to the public; Garden is being piloted in a number of “alpha tester” households. The Site currently exists to describe what we’re building and to let interested people join a waitlist.

Eligibility

You must be at least 18 years old and able to form a binding contract to use the Site or join the waitlist. By using the Site, you represent that you meet these requirements.

Availability

Garden, the waitlist and reservations are offered only in the United States. The waitlist accepts US phone numbers only, and we ship only to US addresses. The Site isn’t directed at anyone outside the United States.

The waitlist

Joining the waitlist lets us notify you about Garden and, if you opt in, about our alpha tester program. Joining the waitlist:

• does not create a purchase, reservation, or order of any kind;
• does not guarantee that Garden will launch, that it will launch on any particular timeline, or that any product or service will be offered to you; and
• places you under no obligation, and lets you ask to be removed at any time.

Launch dates, future features, and future pricing described on the Site are forward‑looking and may change. This does not apply to a reservation you have actually placed and paid a deposit on, which is governed by “Reserving a Garden system” below.

Reserving a Garden system

We are currently accepting a limited number of reservations. Placing a reservation is a purchase, not a waitlist entry, and these terms apply to it. The deposit amount, the monthly service fee, and anything else you are charged are the amounts shown to you at checkout.

• What you pay. A reservation requires a deposit, charged when you place it. The deposit is credited in full against your first month of Garden service, which begins when your system is installed. It is not an additional charge.
• What you receive. One Garden hub, four Garden sensors, and access to the Garden app for iPhone. Garden currently requires an iPhone; there is no Android app at this time. Shipping is free and we currently ship only within the United States.
• When it ships. We expect to ship within 3–4 weeks of your reservation. If we cannot ship within that window we will contact you with a revised date, and you may cancel for a full refund instead of accepting it.
• Cancellations and refunds. You may cancel for any reason before your system ships and receive a full refund of your deposit, with no questions asked. Email support@agewithgarden.com.
• The first 30 days after installation. If Garden is not right for you, tell us within 30 days of installing your system and we will refund everything you have paid, including the deposit applied to your first month. Return the hub and sensors to us; we will give you a return address and cover the cost. Cancelling in that window also stops the monthly service before its first charge, which falls 30 days after installation. After those 30 days the deposit has been applied to service you have received and is no longer refundable, and ongoing service is governed by the next paragraph.
• Ongoing service. After the first month covered by your deposit, Garden service is billed monthly at the rate shown at checkout. Billing begins one month after your system is installed, not when you reserve, and we will tell you before the first monthly charge. You can stop service at any time, effective at the end of the period you have paid for; we do not pro‑rate partial months. When you stop service, return the hub and sensors to us — they remain our property unless we tell you otherwise in writing, and we will give you a return address and cover the cost.
• Payments. Payments are processed by Stripe. We do not receive or store your full card details.

Reservations are limited and are accepted in the order received. If we cannot fulfil your reservation we will tell you and refund your deposit in full.

Communications

By joining the waitlist, you agree that we may contact you using the contact details you provide to tell you about Garden, our launch, and related updates. You can ask us to stop contacting you or remove you from the waitlist at any time. See our Privacy Policy for how we handle your information, including how we share waitlist sign‑ups with advertising partners as conversion events.

Text messages

If you tick the first box when you join, Garden texts you at the number you give us about your place on the waitlist, your reservation or order, and getting set up. If you also tick the optional second box, we may text you occasional news and offers. Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop, or HELP for help, or email hello@agewithgarden.com. Agreeing to news and offers isn’t a condition of any purchase. You must be the subscriber for the number you give us, or have the subscriber’s permission. Mobile carriers aren’t liable for delayed or undelivered messages.

Acceptable use

You agree not to:

• submit false, misleading, or someone else’s information;
• use the Site for any unlawful purpose or in violation of these Terms;
• attempt to disrupt, overload, probe, or gain unauthorized access to the Site or its systems; or
• copy, scrape, or reproduce the Site’s content except as permitted below.

Intellectual property

The Site and its content — including text, graphics, logos, images, and the Garden name and marks — are owned by Garden or its licensors and are protected by intellectual property laws. We grant you a limited, personal, non‑exclusive license to view the Site for your own informational use. All rights not expressly granted are reserved.

Not an emergency or medical service

The Site is informational only. It is not a monitoring, medical, emergency, or life‑safety service, and it must not be relied on for any of those purposes. Nothing on the Site is medical advice. In an emergency, always call your local emergency number (such as 911 in the United States).

Third‑party links and services

The Site may link to or rely on third‑party services (for example, our form‑processing and advertising partners). We are not responsible for third‑party websites, services, or content, and your use of them is subject to their own terms and policies.

Disclaimers

The Site is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Site will be uninterrupted, error‑free, or secure, or that any information on it is accurate or complete.

Limitation of liability

To the fullest extent permitted by law, Garden and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or relating to your use of the Site. Our total liability for any claim relating to the Site will not exceed one hundred U.S. dollars (US $100).

Changes to these Terms

We may update these Terms from time to time by posting a revised version and changing the “Last updated” date above. The version in effect when you use the Site applies to that use. Changes do not apply retroactively.